Availity incident

VNSNY - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 18, 2026 affecting VNSNY, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 05:38 PM UTC
Resolved
May 18, 2026, 08:20 PM UTC
Duration
2h 42m
Detected by Pingoru
May 18, 2026, 05:38 PM UTC

Affected components

VNSNY

Update timeline

  1. identified May 18, 2026, 05:38 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 18, 2026, 08:20 PM UTC

    This incident has been resolved.