Availity incident

VNSNY - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Availity experienced a notice incident on May 18, 2026 affecting VNSNY, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started: May 18, 2026, 05:38 PM UTC
Resolved: May 18, 2026, 08:20 PM UTC
Duration: 2h 42m
Detected by Pingoru: May 18, 2026, 05:38 PM UTC

Affected components

VNSNY

Update timeline

identified May 18, 2026, 05:38 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 18, 2026, 08:20 PM UTC

This incident has been resolved.