Availity incident

MERCY CARE ARIZONA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 18, 2026 affecting MERCY CARE ARIZONA, lasting 4h 36m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 12:29 AM UTC
Resolved
May 18, 2026, 05:05 AM UTC
Duration
4h 36m
Detected by Pingoru
May 18, 2026, 12:29 AM UTC

Affected components

MERCY CARE ARIZONA

Update timeline

  1. identified May 18, 2026, 12:29 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 18, 2026, 05:05 AM UTC

    This incident has been resolved.