Availity incident
Multiple Payers - - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Availity experienced a notice incident on May 17, 2026, lasting 4d 23h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified May 17, 2026, 11:11 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 22, 2026, 10:42 PM UTC
This incident has been resolved.