Availity incident

BCBSWY - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Availity experienced a notice incident on May 17, 2026 affecting BCBSWY, lasting 6h 7m. The incident has been resolved; the full update timeline is below.

Started: May 17, 2026, 11:09 PM UTC
Resolved: May 18, 2026, 05:17 AM UTC
Duration: 6h 7m
Detected by Pingoru: May 17, 2026, 11:09 PM UTC

Affected components

BCBSWY

Update timeline

identified May 17, 2026, 11:09 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
resolved May 18, 2026, 05:17 AM UTC

This incident has been resolved.