Availity incident

BCBS LOUISIANA BLUE ADVANTAGE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on May 17, 2026 affecting BCBS LOUISIANA BLUE ADVANTAGE, lasting 11d 20h. The incident has been resolved; the full update timeline is below.

Started: May 17, 2026, 02:03 AM UTC
Resolved: May 28, 2026, 10:26 PM UTC
Duration: 11d 20h
Detected by Pingoru: May 17, 2026, 02:03 AM UTC

Affected components

BCBS LOUISIANA BLUE ADVANTAGE

Update timeline

identified May 17, 2026, 02:03 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 28, 2026, 10:26 PM UTC

This incident has been resolved.