Availity incident

WELLCARE HEALTH PLANS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting WELLCARE HEALTH PLANS, which began 3h ago. The vendor's full update timeline is below.

Started
May 16, 2026, 09:50 PM UTC
Resolved
Ongoing
Duration
● 3h 14m
Detected by Pingoru
May 16, 2026, 09:50 PM UTC

Affected components

WELLCARE HEALTH PLANS

Update timeline

  1. identified May 16, 2026, 09:50 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.