Availity incident

WELLCARE HEALTH PLANS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 16, 2026 affecting WELLCARE HEALTH PLANS, lasting 15h 20m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2026, 09:50 PM UTC
Resolved
May 17, 2026, 01:11 PM UTC
Duration
15h 20m
Detected by Pingoru
May 16, 2026, 09:50 PM UTC

Affected components

WELLCARE HEALTH PLANS

Update timeline

  1. identified May 16, 2026, 09:50 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 17, 2026, 01:11 PM UTC

    This incident has been resolved.