Availity incident

Multiple Payers - - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 16, 2026, lasting 2d 4h. The incident has been resolved; the full update timeline is below.

Started
May 16, 2026, 02:01 AM UTC
Resolved
May 18, 2026, 06:07 AM UTC
Duration
2d 4h
Detected by Pingoru
May 16, 2026, 02:01 AM UTC

Update timeline

  1. identified May 16, 2026, 02:01 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 18, 2026, 06:07 AM UTC

    This incident has been resolved.