Availity incident

MERCY CARE ARIZONA - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Availity experienced a notice incident on May 15, 2026 affecting MERCY CARE ARIZONA, lasting 6h 35m. The incident has been resolved; the full update timeline is below.

Started: May 15, 2026, 11:12 PM UTC
Resolved: May 16, 2026, 05:47 AM UTC
Duration: 6h 35m
Detected by Pingoru: May 15, 2026, 11:12 PM UTC

Affected components

MERCY CARE ARIZONA

Update timeline

identified May 15, 2026, 11:12 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
resolved May 16, 2026, 05:47 AM UTC

This incident has been resolved.