Availity incident

BLUECROSS BLUESHIELD (BCBS) OF HAWAII - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting BLUECROSS BLUESHIELD (BCBS) OF HAWAII, which began 1h ago. The vendor's full update timeline is below.

Started
May 14, 2026, 02:41 PM UTC
Resolved
Ongoing
Duration
● 1h 2m
Detected by Pingoru
May 14, 2026, 02:41 PM UTC

Affected components

BLUECROSS BLUESHIELD (BCBS) OF HAWAII

Update timeline

  1. identified May 14, 2026, 02:41 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.