Availity incident

KEY BENEFIT ADMINISTRATORS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting KEY BENEFIT ADMINISTRATORS, which began 2h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 09:42 PM UTC
Resolved
Ongoing
Duration
● 1h 32m
Detected by Pingoru
May 12, 2026, 09:42 PM UTC

Affected components

KEY BENEFIT ADMINISTRATORS

Update timeline

  1. identified May 12, 2026, 09:42 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.