Availity incident

EMPOWER ARKANSAS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting EMPOWER ARKANSAS, which began 2h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 11:16 PM UTC
Resolved
Ongoing
Duration
● 1h 51m
Detected by Pingoru
May 11, 2026, 11:16 PM UTC

Affected components

EMPOWER ARKANSAS

Update timeline

  1. identified May 11, 2026, 11:16 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.