Availity incident

GOLDEN RULE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on May 11, 2026 affecting GOLDEN RULE, lasting 13h 45m. The incident has been resolved; the full update timeline is below.

Started: May 11, 2026, 07:50 AM UTC
Resolved: May 11, 2026, 09:35 PM UTC
Duration: 13h 45m
Detected by Pingoru: May 11, 2026, 07:50 AM UTC

Affected components

GOLDEN RULE

Update timeline

identified May 11, 2026, 07:50 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 11, 2026, 09:35 PM UTC

This incident has been resolved.