Availity incident

PPHPC - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 11, 2026 affecting PPHPC, lasting 5h 5m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 06:11 AM UTC
Resolved
May 11, 2026, 11:16 AM UTC
Duration
5h 5m
Detected by Pingoru
May 11, 2026, 06:11 AM UTC

Affected components

PPHPC

Update timeline

  1. identified May 11, 2026, 06:11 AM UTC

    We are seeing Claim Status Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 11, 2026, 06:12 AM UTC

    We are seeing Claim Status Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 11, 2026, 11:16 AM UTC

    This incident has been resolved.