Availity incident

MASS ADVANTAGE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 11, 2026 affecting MASS ADVANTAGE, lasting 1d 18h. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 03:13 AM UTC
Resolved
May 12, 2026, 09:46 PM UTC
Duration
1d 18h
Detected by Pingoru
May 11, 2026, 03:13 AM UTC

Affected components

MASS ADVANTAGE

Update timeline

  1. identified May 11, 2026, 03:13 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 12, 2026, 09:46 PM UTC

    This incident has been resolved.