Availity incident

CTMCD - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Availity experienced a notice incident on May 10, 2026 affecting CTMCD, lasting 15h 48m. The incident has been resolved; the full update timeline is below.

Started: May 10, 2026, 08:28 AM UTC
Resolved: May 11, 2026, 12:17 AM UTC
Duration: 15h 48m
Detected by Pingoru: May 10, 2026, 08:28 AM UTC

Affected components

CTMCD

Update timeline

identified May 10, 2026, 08:28 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 11, 2026, 12:17 AM UTC

This incident has been resolved.