Availity incident

IL621 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 10, 2026 affecting IL621, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
May 10, 2026, 04:06 AM UTC
Resolved
May 11, 2026, 06:26 AM UTC
Duration
1d 2h
Detected by Pingoru
May 10, 2026, 04:06 AM UTC

Affected components

IL621

Update timeline

  1. identified May 10, 2026, 04:06 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 11, 2026, 06:26 AM UTC

    This incident has been resolved.