Availity incident

IL621 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting IL621, which began 1h ago. The vendor's full update timeline is below.

Started
May 10, 2026, 04:06 AM UTC
Resolved
Ongoing
Duration
● 1h 15m
Detected by Pingoru
May 10, 2026, 04:06 AM UTC

Affected components

IL621

Update timeline

  1. identified May 10, 2026, 04:06 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.