Availity incident

SPSCN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on May 9, 2026 affecting SPSCN, lasting 14h 36m. The incident has been resolved; the full update timeline is below.

Started: May 09, 2026, 08:30 AM UTC
Resolved: May 09, 2026, 11:06 PM UTC
Duration: 14h 36m
Detected by Pingoru: May 09, 2026, 08:30 AM UTC

Affected components

SPSCN

Update timeline

identified May 09, 2026, 08:30 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
identified May 09, 2026, 08:32 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 09, 2026, 11:06 PM UTC

This incident has been resolved.