Availity incident

HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, December 21st from 8:00:00 PM EST through 11:59:00 PM EST Sunday, December 21st.

Notice Resolved View vendor source →

Availity experienced a notice incident on December 14, 2025 affecting BCBSMT and BCBSIL and 1 more component, lasting 135d 11h. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2025, 03:41 AM UTC
Resolved
Apr 28, 2026, 03:25 PM UTC
Duration
135d 11h
Detected by Pingoru
Dec 14, 2025, 03:41 AM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

  1. scheduled Dec 14, 2025, 03:41 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.