Availity incident

HCSC - Multiple Transactions - Blue Cross and Blue Shield of IL, MT, NM, OK and TX will be performing maintenance on 04/19 from 08:00 PM until 11:59 PM. Please refrain from sending Eligibility & Benefits (HIPAA 270/271) and Claim Status (HIPAA 276/277)...

Notice Resolved View vendor source →

Availity experienced a notice incident on April 14, 2026 affecting BCBSMT and BCBSIL and 1 more component, lasting 47d 17h. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 09:55 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
47d 17h
Detected by Pingoru
Apr 14, 2026, 09:55 PM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

  1. scheduled Apr 14, 2026, 09:55 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.