Availity incident

HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, April 19th from 8:00:00 AM EDT through 11:00:00 AM EDT Sunday, April 19th.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 10, 2026 affecting BCBSMT and BCBSIL and 1 more component, lasting 51d 16h. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 11:09 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
51d 16h
Detected by Pingoru
Apr 10, 2026, 11:09 PM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

  1. scheduled Apr 10, 2026, 11:09 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.