Availity incident
Multiple Payers - HUMANA, HUMANA, HUMANA HMO, HUMANA LONG TERM CARE - Multiple Transactions - Claims transactions will be unavailable from Fri, 4/17/2026, at 11:00pm ET to Sat, 4/18/2026, at 1:00am ET. Claims submitted during this time will be routed f...
Availity experienced a notice incident on April 16, 2026 affecting HUMANA LONG TERM CARE and HUMANA and 1 more component, lasting 45d 19h. The incident has been resolved; the full update timeline is below.
Affected components
HUMANA LONG TERM CAREHUMANAHUMANA HMO
Update timeline
- scheduled Apr 16, 2026, 08:02 PM UTC
We are seeing Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.