Availity incident
Multiple Payers - HUMANA, HUMANA, HUMANA HMO, HUMANA LONG TERM CARE - Multiple Transactions - Claims transactions will be unavailable from Weds, 4/15/2026, at 9:00pm ET to Thurs, 4/16/2026, at 1:00am ET. Claims submitted during this time will be routed...
Availity experienced a notice incident on April 14, 2026 affecting HUMANA LONG TERM CARE and HUMANA and 1 more component, lasting 47d 17h. The incident has been resolved; the full update timeline is below.
Affected components
HUMANA LONG TERM CAREHUMANAHUMANA HMO
Update timeline
- scheduled Apr 14, 2026, 09:52 PM UTC
We are seeing Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.