Availity incident

Multiple Payers - HUMANA, HUMANA, HUMANA LONG TERM CARE - Multiple Transactions - Authorization and Referral transactions will be unavailable Sun, 4/12/2026, 6 am to 11 am ET. If you have an urgent request during this time, please call 1-800-523-0023

Notice Resolved View vendor source →

Availity experienced a notice incident on April 3, 2026 affecting HUMANA LONG TERM CARE and HUMANA, lasting 58d 17h. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2026, 09:22 PM UTC
Resolved
Jun 01, 2026, 03:01 PM UTC
Duration
58d 17h
Detected by Pingoru
Apr 03, 2026, 09:22 PM UTC

Affected components

HUMANA LONG TERM CAREHUMANA

Update timeline

  1. scheduled Apr 03, 2026, 09:22 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.