Availity incident

Multiple Payers - HUMANA, HUMANA, HUMANA LONG TERM CARE - Multiple Transactions - Authorization and Referral transactions will be unavailable Sun, 4/12/2026, 6 am to 11 am ET. If you have an urgent request during this time, please call 1-800-523-0023

Notice Ongoing View vendor source →
Started
Apr 03, 2026, 09:22 PM UTC
Resolved
Ongoing
Duration
● 30d 4h
Detected by Pingoru
Apr 03, 2026, 09:22 PM UTC

Affected components

HUMANA LONG TERM CAREHUMANA

Update timeline

  1. scheduled Apr 03, 2026, 09:22 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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