Availity incident

CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, March 31st from 4:00:00 PM EDT through 7:00:00 PM EDT Tuesday, March 31st.

Notice Resolved View vendor source →

Availity experienced a notice incident on March 31, 2026 affecting HUMANA-CARESOURCE and CARESOURCE OF OHIO and 1 more component, lasting 61d 23h. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 03:04 PM UTC
Resolved
Jun 01, 2026, 03:01 PM UTC
Duration
61d 23h
Detected by Pingoru
Mar 31, 2026, 03:04 PM UTC

Affected components

HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA

Update timeline

  1. scheduled Mar 31, 2026, 03:04 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.