Availity incident
Multiple Payers - - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Update timeline
- identified Mar 03, 2026, 03:11 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Mar 05, 2026, 02:43 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Apr 20, 2026, 07:09 AM UTC
This incident has been resolved.
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