Availity incident

Multiple Payers - - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on March 3, 2026, lasting 48d 3h. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2026, 03:11 AM UTC
Resolved
Apr 20, 2026, 07:09 AM UTC
Duration
48d 3h
Detected by Pingoru
Mar 03, 2026, 03:11 AM UTC

Update timeline

  1. identified Mar 03, 2026, 03:11 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Mar 05, 2026, 02:43 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  3. resolved Apr 20, 2026, 07:09 AM UTC

    This incident has been resolved.