Availity incident

Wellcare - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are experiencing intermittent failures.

Availity experienced a notice incident on April 9, 2026 affecting Wellcare, lasting 24d 4h. The incident has been resolved; the full update timeline is below.

Started: Apr 09, 2026, 08:46 PM UTC
Resolved: May 04, 2026, 12:48 AM UTC
Duration: 24d 4h
Detected by Pingoru: Apr 09, 2026, 08:46 PM UTC

Affected components

Wellcare

Update timeline

identified Apr 09, 2026, 08:46 PM UTC

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 04, 2026, 12:48 AM UTC

This incident has been resolved.