Availity incident

Wellcare - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are experiencing intermittent failures.

Notice Resolved View vendor source →
Started
Apr 09, 2026, 08:46 PM UTC
Resolved
May 04, 2026, 12:48 AM UTC
Duration
24d 4h
Detected by Pingoru
Apr 09, 2026, 08:46 PM UTC

Affected components

Wellcare

Update timeline

  1. identified Apr 09, 2026, 08:46 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 12:48 AM UTC

    This incident has been resolved.

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