Availity incident

Multiple Payers - - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 16, 2026, lasting 3d 8h. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 09:51 PM UTC
Resolved
Apr 20, 2026, 05:52 AM UTC
Duration
3d 8h
Detected by Pingoru
Apr 16, 2026, 09:51 PM UTC

Update timeline

  1. identified Apr 16, 2026, 09:51 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/timeout errors. Customers are receiving AAA*42/VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 05:52 AM UTC

    This incident has been resolved.