Availity incident

ASR HEALTH BENEFITS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on April 17, 2026 affecting ASR HEALTH BENEFITS, lasting 2d 20h. The incident has been resolved; the full update timeline is below.

Started: Apr 17, 2026, 08:42 AM UTC
Resolved: Apr 20, 2026, 04:48 AM UTC
Duration: 2d 20h
Detected by Pingoru: Apr 17, 2026, 08:42 AM UTC

Affected components

ASR HEALTH BENEFITS

Update timeline

identified Apr 17, 2026, 08:42 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
resolved Apr 20, 2026, 04:48 AM UTC

This incident has been resolved.