Availity incident
Multiple Payers - HIGHMARK BLUE SHIELD, BCBS-Minnesota - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.
Affected components
Update timeline
- identified Apr 18, 2026, 12:52 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Apr 18, 2026, 12:58 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 20, 2026, 05:26 AM UTC
This incident has been resolved.
Looking to track Availity downtime and outages?
Pingoru polls Availity's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Availity reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Availity alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required