Availity incident

WELLCARE HEALTH PLANS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 18, 2026 affecting WELLCARE HEALTH PLANS, lasting 1d 7h. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2026, 09:49 PM UTC
Resolved
Apr 20, 2026, 05:05 AM UTC
Duration
1d 7h
Detected by Pingoru
Apr 18, 2026, 09:49 PM UTC

Affected components

WELLCARE HEALTH PLANS

Update timeline

  1. identified Apr 18, 2026, 09:49 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 05:05 AM UTC

    This incident has been resolved.