Availity incident

DEAN HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 18, 2026 affecting DEAN HEALTH PLAN, lasting 1d 8h. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2026, 10:20 PM UTC
Resolved
Apr 20, 2026, 07:17 AM UTC
Duration
1d 8h
Detected by Pingoru
Apr 18, 2026, 10:20 PM UTC

Affected components

DEAN HEALTH PLAN

Update timeline

  1. identified Apr 18, 2026, 10:20 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 07:17 AM UTC

    This incident has been resolved.