Availity incident

Multiple Payers - HORIZON BCBS NEW JERSEY, HORIZONBCBSNJ_WEB, 22326, HORIZONNJHEALTH_WEB, BCNJC, BRAVEN HEALTH - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 18, 2026 affecting HORIZON BCBS NEW JERSEY and HORIZONBCBSNJ_WEB and 1 more component, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2026, 10:25 PM UTC
Resolved
Apr 20, 2026, 05:14 AM UTC
Duration
1d 6h
Detected by Pingoru
Apr 18, 2026, 10:25 PM UTC

Affected components

HORIZON BCBS NEW JERSEYHORIZONBCBSNJ_WEB22326HORIZONNJHEALTH_WEBBCNJCBRAVEN HEALTH

Update timeline

  1. identified Apr 18, 2026, 10:25 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 05:14 AM UTC

    This incident has been resolved.