Availity incident
BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA) - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.
Availity experienced a notice incident on April 18, 2026 affecting BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA), lasting 1d 6h. The incident has been resolved; the full update timeline is below.
Affected components
BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA)
Update timeline
- identified Apr 18, 2026, 10:43 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- resolved Apr 20, 2026, 05:13 AM UTC
This incident has been resolved.