Availity incident

BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA) - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Notice Resolved View vendor source →
Started
Apr 18, 2026, 10:43 PM UTC
Resolved
Apr 20, 2026, 05:13 AM UTC
Duration
1d 6h
Detected by Pingoru
Apr 18, 2026, 10:43 PM UTC

Affected components

BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA)

Update timeline

  1. identified Apr 18, 2026, 10:43 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 05:13 AM UTC

    This incident has been resolved.

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