Availity incident

REGENCE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →
Started
Apr 19, 2026, 02:57 AM UTC
Resolved
Apr 20, 2026, 05:09 AM UTC
Duration
1d 2h
Detected by Pingoru
Apr 19, 2026, 02:57 AM UTC

Affected components

REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH

Update timeline

  1. identified Apr 19, 2026, 02:57 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 05:09 AM UTC

    This incident has been resolved.

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