Availity incident

Multiple Payers - OXFORD HEALTH PLANS, UNITEDHEALTHCARE - OXFORD, SUREST - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →
Started
Apr 19, 2026, 05:01 AM UTC
Resolved
Apr 20, 2026, 12:24 AM UTC
Duration
19h 23m
Detected by Pingoru
Apr 19, 2026, 05:01 AM UTC

Affected components

OXFORD HEALTH PLANSUNITEDHEALTHCARE - OXFORDSUREST

Update timeline

  1. identified Apr 19, 2026, 05:01 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Looking to track Availity downtime and outages?

Pingoru polls Availity's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Availity reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Availity alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Availity for free

5 free monitors · No credit card required