Availity incident

Multiple Payers - KSRCS, Kaiser Permanente Of Georgia, KSRCN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 19, 2026 affecting KSRCS and Kaiser Permanente Of Georgia, lasting 23h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2026, 03:42 AM UTC
Resolved
Apr 20, 2026, 02:52 AM UTC
Duration
23h 9m
Detected by Pingoru
Apr 19, 2026, 03:42 AM UTC

Affected components

KSRCSKaiser Permanente Of Georgia

Update timeline

  1. identified Apr 19, 2026, 03:42 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. identified Apr 19, 2026, 03:43 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  3. identified Apr 19, 2026, 05:09 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.