Availity incident

GOLDEN RULE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 19, 2026 affecting GOLDEN RULE, lasting 16h 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2026, 05:33 AM UTC
Resolved
Apr 19, 2026, 10:03 PM UTC
Duration
16h 30m
Detected by Pingoru
Apr 19, 2026, 05:33 AM UTC

Affected components

GOLDEN RULE

Update timeline

  1. identified Apr 19, 2026, 05:33 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.