Availity incident

HCSC - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →
Started
Apr 19, 2026, 08:19 AM UTC
Resolved
Apr 20, 2026, 05:09 AM UTC
Duration
20h 49m
Detected by Pingoru
Apr 19, 2026, 08:19 AM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTXBCBS MONTANAOTHER BLUE PLANS-BCBSMT

Update timeline

  1. identified Apr 19, 2026, 08:19 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 05:09 AM UTC

    This incident has been resolved.

Looking to track Availity downtime and outages?

Pingoru polls Availity's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Availity reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Availity alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Availity for free

5 free monitors · No credit card required