Availity incident

Multiple Payers - Blue Cross of Idaho, HEALTHSPRING, New Jersey Medicaid, BCBS RHODE ISLAND, BCRIC, ID - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →
Started
Apr 19, 2026, 08:18 AM UTC
Resolved
Apr 20, 2026, 05:04 AM UTC
Duration
20h 45m
Detected by Pingoru
Apr 19, 2026, 08:18 AM UTC

Affected components

HEALTHSPRINGBlue Cross of IdahoNew Jersey MedicaidBCBS RHODE ISLANDBCRICID

Update timeline

  1. identified Apr 19, 2026, 08:18 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. identified Apr 19, 2026, 08:21 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  3. identified Apr 19, 2026, 08:22 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  4. resolved Apr 20, 2026, 05:04 AM UTC

    This incident has been resolved.

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