Availity incident

HARVARD PILGRIM HEALTHCARE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →
Started
Apr 22, 2026, 02:29 AM UTC
Resolved
May 03, 2026, 03:58 AM UTC
Duration
11d 1h
Detected by Pingoru
Apr 22, 2026, 02:29 AM UTC

Affected components

HARVARD PILGRIM HEALTHCARE

Update timeline

  1. identified Apr 22, 2026, 02:29 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 03, 2026, 03:58 AM UTC

    This incident has been resolved.

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