Availity incident
FREEDOM HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Availity experienced a notice incident on May 7, 2026 affecting FREEDOM HEALTH PLAN, lasting 10h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 07, 2026, 03:40 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 07, 2026, 03:42 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 07, 2026, 02:33 PM UTC
This incident has been resolved.
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