Availity incident

Multiple Payers - - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 21, 2026, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 01:21 PM UTC
Resolved
Apr 21, 2026, 04:09 PM UTC
Duration
2h 47m
Detected by Pingoru
Apr 21, 2026, 01:21 PM UTC

Update timeline

  1. identified Apr 21, 2026, 01:21 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 21, 2026, 04:09 PM UTC

    This incident has been resolved.