Availity incident

PEACH STATE HEALTH PLAN - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable.

Availity experienced a notice incident on April 21, 2026 affecting PEACH STATE HEALTH PLAN, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started: Apr 21, 2026, 06:37 AM UTC
Resolved: Apr 21, 2026, 09:21 AM UTC
Duration: 2h 44m
Detected by Pingoru: Apr 21, 2026, 06:37 AM UTC

Affected components

PEACH STATE HEALTH PLAN

Update timeline

identified Apr 21, 2026, 06:37 AM UTC

We are seeing Claim Status Inquiry transactions failing with E2:689 errors. Customers are receiving E2:689 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Apr 21, 2026, 09:21 AM UTC

This incident has been resolved.