Availity incident

HAWAII MANAGEMENT ALLIANCE ASSOCIATION (HMAA) - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 21, 2026 affecting HAWAII MANAGEMENT ALLIANCE ASSOCIATION (HMAA), lasting 12d 21h. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 03:45 AM UTC
Resolved
May 04, 2026, 01:09 AM UTC
Duration
12d 21h
Detected by Pingoru
Apr 21, 2026, 03:45 AM UTC

Affected components

HAWAII MANAGEMENT ALLIANCE ASSOCIATION (HMAA)

Update timeline

  1. identified Apr 21, 2026, 03:45 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 01:09 AM UTC

    This incident has been resolved.