Availity incident

METLIFE DENTAL FAMILY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on October 11, 2026 affecting METLIFE DENTAL FAMILY, lasting 21h 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2026, 07:40 AM UTC
Resolved
Oct 12, 2026, 04:58 AM UTC
Duration
21h 18m
Detected by Pingoru
Oct 11, 2026, 07:40 AM UTC

Affected components

METLIFE DENTAL FAMILY

Update timeline

  1. identified Oct 11, 2026, 07:40 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 12, 2026, 04:58 AM UTC

    This incident has been resolved.