Availity incident

IL621 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on October 8, 2026 affecting IL621, lasting 4h 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 01:58 AM UTC
Resolved
Oct 08, 2026, 06:22 AM UTC
Duration
4h 24m
Detected by Pingoru
Oct 08, 2026, 01:58 AM UTC

Affected components

IL621

Update timeline

  1. identified Oct 08, 2026, 01:58 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 08, 2026, 06:22 AM UTC

    This incident has been resolved.