Availity incident

ANTHEMDENTAL - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 20, 2026 affecting ANTHEMDENTAL, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 08:35 AM UTC
Resolved
Apr 20, 2026, 09:58 AM UTC
Duration
1h 22m
Detected by Pingoru
Apr 20, 2026, 08:35 AM UTC

Affected components

ANTHEMDENTAL

Update timeline

  1. identified Apr 20, 2026, 08:35 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 09:58 AM UTC

    This incident has been resolved.