Availity incident

WELLMARK BCBS (IOWA, SOUTH DAKOTA) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →
Started
May 04, 2026, 02:42 PM UTC
Resolved
May 04, 2026, 02:47 PM UTC
Duration
5m
Detected by Pingoru
May 04, 2026, 02:42 PM UTC

Update timeline

  1. identified May 04, 2026, 02:42 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with imeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 02:47 PM UTC

    This incident has been resolved.

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