Availity incident

BCBSNC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 4, 2026 affecting BCBSNC, lasting 4d 16h. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 11:49 AM UTC
Resolved
May 09, 2026, 04:30 AM UTC
Duration
4d 16h
Detected by Pingoru
May 04, 2026, 11:49 AM UTC

Affected components

BCBSNC

Update timeline

  1. identified May 04, 2026, 11:49 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving VT06_013 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 09, 2026, 04:30 AM UTC

    This incident has been resolved.