Availity incident

ANTHEMDENTAL - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on May 4, 2026 affecting ANTHEMDENTAL, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started: May 04, 2026, 07:21 AM UTC
Resolved: May 04, 2026, 10:05 AM UTC
Duration: 2h 44m
Detected by Pingoru: May 04, 2026, 07:21 AM UTC

Affected components

ANTHEMDENTAL

Update timeline

identified May 04, 2026, 07:21 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
resolved May 04, 2026, 10:05 AM UTC

This incident has been resolved.